FIGS Engineering SMS Communication Terms of Service
FIGS Engineering SMS Communication Terms of Service
When registering and/or placing an order you agreeing to our Terms and Conditions and opting in to text message notifications from FIGS Engineering you consent to receive automated text messages regarding order status updates and two-factor authentication (2FA) to the mobile phone number provided. Consent is not a condition of any purchase.
Purpose: You will receive notifications about:
Order Updates: Timely updates about the status of your orders.
Account Security: Two-factor authentication codes to help maintain the security and integrity of your account.
Message Frequency: Frequency of messages will vary based on your orders and security requirements.
Cost: Message and data rates may apply.
Opt-Out: To stop receiving all text messages from FIGS Engineering, text STOP to (877)781-1454. You will receive a final message confirming your decision to unsubscribe.
Help: For more information or assistance, text HELP to (877)781-1454 or contact our customer support at contact@figsengineering.com.
Privacy: Your privacy is important to us. We will not share your phone number with third parties.
By subscribing, you affirm:
You own or are authorized to use the mobile phone number provided.
You are 18 years of age or older.
By agreeing to receive text messages, you acknowledge that you have read, understood, and agree to the above terms.
FIGS Engineering SMS Messaging Opt-In Process
Opt-In During Registration and Order Placement
At FIGS Engineering, we prioritize transparent communication and consent for all our SMS communications. Customers can opt in to receive important updates, notifications, and promotional messages via SMS by agreeing to our terms and conditions during the registration and/or order placement processes.
Step-by-Step Opt-In Workflow:
Registration/Order Placement: During the registration on our website or while placing an order, customers are presented with our terms and conditions.
Consent: As part of our terms and conditions, we include a specific clause that clearly states the customer's consent to receive SMS messages. This clause covers the types of messages they might receive, which include order status updates, shipping notifications, and occasional promotional offers.
Checkbox for Agreement:
Customers are required to actively check a box next to a statement that says, "I agree to receive text messages from FIGS Engineering regarding my order and occasional promotions. Standard message rates apply."
This checkbox is not pre-checked to ensure that consent is given explicitly and actively by the customer.
Confirmation: After the customer completes their registration or order and agrees to the terms, a confirmation message is displayed, thanking them for their consent to receive SMS messages.
Documentation and Record Keeping: We maintain records of the consent given by each customer, along with timestamp and order details, to ensure compliance and transparency.
Easy Opt-Out Option: Every SMS message sent to the customer includes instructions on how to opt out of receiving future messages, ensuring compliance with customer preferences and regulatory requirements.
Accessible Documentation
For a detailed view of our SMS opt-in process, terms and conditions, and customer communications policy, please visit the following link: FIGS Engineering SMS Opt-In Policy.
