Terms & Conditions

Terms & Conditions

FIGS ENGINEERING reserves all rights to content

All FIGS Engineering Products are engineered with the highest attention to detail and are rated for OFF-ROAD USE ONLY.  There are no DOT certifications for road use on any of our products and the customer takes full responsibility to end use of goods and services and the proper installation thereof.

All bearing products (rod ends, spherical and roller) are deemed consumable and carry a limited warranty against defects and infant mortality,  Customers suspecting a defective item should contact FIGS Immediately via phone or the contact us link on the website.  Defects must be fully evaluated by FIGS prior to any reimbursement, refund or replacement of items. Customers desiring faster services will be subject to covering upfront costs and shipping if applicable to satisfy an accelerated schedule.

Installation costs:  Unless performed by FIGS, all labor costs, installation, alignment, replacement, disassembly and opportunity costs are not covered under any circumstances.

Third-party goods are sold to complement our own and offer the highest performance as a system. All Third-party products are covered solely by their respective manufacturers and FIGS will do everything in our power to manage the customer support interface between the customer and those third-party companies. 

Standard warranty on fabricated items is 90 days from the time of purchase, covering obvious defects in the construction or workmanship.  Warranty does not cover improperly installed, tampered or products used in a manner or configuration that they were not designed to operate.  This includes but is not limited to: improper alignment, spring rates, damping settings or vehicle ride height.

Custom Products: Custom products that are built to customers specs are delivered as engineering labor (design time) plus a physical product.  Warranty, cancellations, and returns will be subjective to circumstances and use case. Customer assumes the majority of the risk if the product was used in a competition environment.

Shipping: Products are shipped as soon as possible, usually the same business day depending on stock levels.  We do our best to ship as quickly as possible and will attempt to contact you if there is any delay in shipping your order.  Many of our items are built to order and we do our best to keep everything in stock, but sometimes delays will occur. In the rare event items are lost or damaged a claim will be filed and once it's complete we will replace or refund the items.